Setting Up the UGREEN NASync DXP2800: Step-by-Step Initial Configuration Guide

The UGREEN NASync DXP2800 is one of the most accessible NAS options for first-time users, and setting it up is refreshingly simple. In this post, I’ll walk you through the initial setup steps I took — from powering on to creating a storage pool — with commentary on RAID choices and a few tips I picked up along the way.


What’s Included in the Box

  • UGREEN NASync DXP2800 unit
  • Power adapter
  • Ethernet cable
  • Screws (for 2.5″ drives)

The NAS has the following ports:

  • 1x 2.5GbE LAN port (back)
  • 2x USB 3.2 Gen1 ports (back)
  • 1x USB-C 3.2 Gen1 port (front)
  • 2x USB 2.0 ports (back)
  • 1x HDMI (currently not in use)
  • Power button and reset button

Make sure to connect the NAS using the included Ethernet cable for the most stable setup experience.

Looking to pick up the NAS I used in this guide?

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Step 1: Power On and Detect the NAS

Before you start, make sure your NAS is connected via Ethernet for the most reliable connection. It’s also worth checking for any available system updates once you’re in the dashboard — UGREEN recommends updating UGOS Pro early on to avoid compatibility issues, especially if you plan to use SSD caching or Docker later.

As soon as the NAS is powered on and connected to your network, it appears in the UGREEN NAS app. It can take a few minutes for the device to be detected. However, if it doesn’t show up automatically, you can register it manually by scanning the QR code located on the bottom of the device.

If it doesn’t appear straight away, you can scan the QR code on the bottom of the NAS to register it manually.

Step 2: Name Your NAS & Accept Terms

Once detected, the app prompts you to name your NAS and accept the standard user agreement and privacy terms.

Give your device a unique name to help distinguish it on the network.

Step 3: Register Your Email (Recommended)

While you can skip this, I recommend linking your email for access to UGREENlink and system alerts.

Registering your email enables remote access and alerts for any system issues.

Step 4: Enable Remote Access

I enabled UGREENlink, which gives you remote access to your NAS — useful if you want to monitor or transfer files while away.

Remote access lets you securely manage your NAS from anywhere.
UGREENlink remote access lets you securely manage your NAS over the internet. Your NAS name becomes your UGREENlink ID, which you can use from the web or mobile app.

Step 5: Create Your Storage Pool

Before you begin, ensure the NAS is powered off when inserting any drives. The DXP2800 uses a tool-less tray system for 3.5″ drives, which makes installation quick and simple. For M.2 SSDs, be cautious as they slot in internally and require careful handling.

Here’s where you’ll select the drives you installed. I had two 7.2TB HDDs and two 1TB NVMe SSDs.

You can mix drive types, but it’s best to separate HDDs and SSDs into different pools.

I opted to configure my HDDs into a single RAID 1 array for redundancy. RAID 1 mirrors the data between the two drives, so if one fails, the other still has all your files. It’s not the most space-efficient, but it offers peace of mind.

For the SSDs, I chose a Basic (non-RAID) setup for now — mainly because I plan to use them for apps or caching later. I didn’t see much benefit to mirroring them at this stage, especially since I’m not storing critical data there yet.

RAID 1 for HDDs and a basic SSD pool gives a good mix of reliability and flexibility.

Step 6: Format and Create Volume

Once your storage pool is created, the next step is formatting the drives and setting up a volume. This is where you choose between Btrfs and ext4, the two available file systems.

I chose Btrfs for my HDDs because it supports advanced features like snapshots, built-in data integrity checks, and efficient storage management — all of which are helpful if you’re storing lots of data or want more control over versioning and recovery. It’s especially useful in a home NAS setup where accidental deletion or corruption is a concern.

For the SSD pool, I went with ext4. While it lacks the bells and whistles of Btrfs, it’s lighter on resources and has a long-standing reputation for reliability and performance. Since I’m planning to use the SSDs for running apps and temporary data, ext4’s speed and lower overhead made more sense.

Here’s a quick breakdown:

  • Btrfs Pros: Snapshots, checksums, automatic error correction, efficient disk usage
  • Btrfs Cons: Slightly more system overhead, slower write performance than ext4 in some cases
  • ext4 Pros: Fast, low overhead, extremely stable
  • ext4 Cons: No native snapshots, no checksumming or automatic correction
Btrfs is great for snapshots and folder-level protection. ext4 is a better fit for app containers or temporary storage.

Before confirming, the system will warn you that all existing data on the drives will be erased.

Once confirmed, your drives will be formatted and the volume created.

Step 7: Review System Usage

After setup, you’ll be shown a breakdown of how your drives are being used. In my case, the system reserved about 15.2GB on one of the SSDs — this includes operating system files and essential services needed to run UGOS Pro.

This is completely normal, especially on Btrfs volumes where a bit more space is allocated for things like snapshots, metadata, and system overhead. You may also notice:

  • Slightly less available capacity than expected
  • Reserved space depending on your file system and RAID choice

This screen is a great checkpoint to understand how your storage will behave moving forward:

  • Btrfs can accumulate snapshots and logs, so it’s worth checking the system status occasionally
  • SSDs used for apps (e.g. Docker) may fill quickly if large containers or image caches build up

You can always check system usage later under the Storage section of the dashboard for a more detailed view.

Storage overview shows space used by the system, available space, and reserved capacity.

Final Thoughts

The DXP2800 offers one of the smoothest NAS setup experiences I’ve used. From unboxing to configuring storage pools, everything was laid out in a way that’s friendly for first-time users. The guided setup process is clear and surprisingly quick.

I’d recommend enabling two-factor authentication early on to help secure your admin account — it works with any standard authenticator app, and I opted for Microsoft Authenticator since I already use it elsewhere.

If you’re planning to share the NAS, take advantage of personal folders or set up user-specific access permissions. It’s an easy way to protect privacy and organise data effectively.

While RAID 1 is a great way to add redundancy, don’t rely on it as your only backup. It’ll help if a drive fails, but it won’t protect you from accidental deletion or file corruption.

Finally, take note of the reset button behaviour: a short press restarts the system, while holding it down for 10 seconds resets it to factory settings — useful if you ever run into serious issues.

Next time, I’ll walk through installing Docker and setting up lightweight apps like Pi-hole and Plex to unlock more potential from the NAS.

Have questions or planning your own setup? Drop them in the comments — always happy to help!

Comments

14 responses to “Setting Up the UGREEN NASync DXP2800: Step-by-Step Initial Configuration Guide”

  1. Jason B. Avatar
    Jason B.

    Hmm, timely! Trying to dip my toes into NAS, and this is on my radar for relative affordability, ease of use for beginners, but good options for storage and speed.

    Still evaluating and look forward to your next post!

    1. Paul Avatar

      Thanks Jason!
      It’s been great so far! Honestly, very beginner-friendly and mostly plug-and-play. Docker itself was simple to set up too; it only got tricky when I started trying more advanced stuff like VPN tunnels. For basic backups, apps and Home Assistant, it’s been really straightforward.
      Appreciate you dropping a comment, and if you ever have any questions about it, feel free to reach out!

  2. Jasper Avatar
    Jasper

    Hello, Jasper here…
    I have a question about this NAS: do any of the USB ports function as an external drive, i.e. if I connect it to a PC though a USB port, will it show up in my filebrowser?
    Sincerely, Jasper

    1. Paul Avatar

      Hi Jasper,

      Great question! The short answer is: no, the USB ports can’t be used to connect it to a PC like a regular external drive. They’re meant for plugging in accessories to the device, not the other way around.

      For example, I use the USB port on mine to plug in a Bluetooth dongle so I can connect SwitchBot devices to Home Assistant, which I’m running directly on it. So while you can’t use it for direct file access from a PC, it is useful for things like smart home integrations or attaching external drives.

      To access your files, you’ll need to use the Ethernet port—either by connecting it to your router or directly to your PC. If your computer doesn’t have an Ethernet port, a USB-to-Ethernet adapter will do the trick.

      Since there’s only one Ethernet port on the NAS itself, the easiest way to connect both your PC and router at the same time is with a small unmanaged network switch. They’re inexpensive and let you hook up multiple devices without any configuration.

      Let me know if you want help setting it up—it’s pretty straightforward!

      Cheers,
      Paul

      1. jasper Avatar
        jasper

        Hi Paul,

        thanks for the quick response.

        Connecting the PC through a switch is not going to be an option here, the network part of the destination PC is locked down.

        Thanks anyway, I’m going to have to look for a different solution

      2. Paul Avatar

        Hi Jasper,
        Thanks for the update — if the PC’s network access is locked down, then yeah, a NAS won’t be suitable in that setup.

        You could look into Direct Attached Storage (DAS) as an alternative. These connect directly over USB and range from basic drives like the WD My Passport to more advanced multi-bay enclosures that support JBOD or RAID.

        While I haven’t used a DAS personally, I’ve worked with JBOD arrays in a server context, so I’m somewhat familiar with how they function. A few models worth checking out:
        • TerraMaster D2‑310 – 2-bay USB-C enclosure with JBOD/RAID
        • Sabrent DS‑SC4B – 4-bay USB 3.2 enclosure, RAID-ready

        They’re simple to set up and should give you the storage flexibility you need without relying on the network. Let me know if you’d like help narrowing it down.

      3. jasper Avatar
        jasper

        Hi Paul,

        A DAS has no network port -and the files need to be pulled off the NVRs by network. So those are not an option either.

        I have seen online that it is an option to make a Raspberry Pi 2W behave as a USB client device, while still using the wireless connection. If I can’t find anything that works ootb, I will cobble something like that up.

        And if that runs into speed issues, I probably could reprogram an Android phone with an OtG USB port to work my magic. But I’d prefer to be able to go “tadaa, a store-bought hardware solution, boss”.

        Anyway, thanks for your help and suggestions so far.

        Jasper

      4. Paul Avatar

        Hi Jasper,
        Makes sense now that I know what your setup is.

        The Raspberry Pi idea is a smart workaround. If you can get that running smoothly over Wi-Fi, it could be a great solution. I totally get wanting to hand over something a bit more plug and play though.

        Wish I had a ready-made fix to point you to but I’ll keep an eye out just in case something pops up. And if you do end up piecing something together, I’d love to hear how it turns out!

        Paul

  3. Mati Avatar
    Mati

    Thanks for this guide!

    Is there a way to setup only 1 HDD as Basic and later add the 2nd HDD and convert the pool to RAID1 without erasing the original disk?

    1. Paul Avatar

      Hey Mati, thanks for your question!

      As of now, this NAS doesn’t support converting a single Basic volume to RAID 1 without erasing data. Setting up a RAID 1 array requires both drives to be initialized and formatted, so anything on the original disk would be wiped in the process.

      If you’re planning to move to RAID 1 later, the best approach is to back up your data first, then add the second drive and create the RAID 1 array, and finally restore your data to the new mirrored volume.

      Some other NAS platforms, like Synology, do offer more flexible RAID migration (e.g., starting with one drive and expanding later using SHR). However, it’s worth noting that many newer Synology models now require proprietary Synology-branded HDDs, which are significantly more expensive than standard drives — something to keep in mind if you’re comparing options.

      Hope that helps!

      Paul

      1. Mati Avatar
        Mati

        Thanks for confirming, Paul.

        If I use a 2xHDD setup in RAID1, I suppose that if 1 disk fails, I can just replace it and it will sync, right ?

      2. Paul Avatar

        Yes, that’s correct. In RAID 1, if one drive fails you can replace it with a same-size (or larger) drive, though larger ones will be limited to the size of the original. The rebuild can take a while depending on drive size, and since RAID 1 offers less redundancy than setups like RAID 10, it’s best practice to also keep an off-site backup — even something simple like an external HDD. In my case, I backup once a month to an Azure Storage Blob.
        Paul

  4. Steve Avatar
    Steve

    I selected ext4, but now decided I want BTRFS, how can I redo this to get BTRFS. I have not started putting data on the NAS yet.

    1. Paul Avatar

      You can’t convert an existing EXT4 volume to Btrfs so the only option is to recreate it. Since you haven’t stored any data yet, it’s straightforward:
      1. Open the Ugreen NAS web interface and go to Storage → Volume/Pool Management.
      2. Select your current EXT4 volume or storage pool and delete it (this will wipe the disk).
      3. Create a new storage pool/volume and choose Btrfs when the setup wizard asks for the filesystem.
      4. Finish the setup and the NAS will format the drive with Btrfs.

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